Frequently Asked Questions
-
Based upon your photo that’s submitted prior to your appointment being booked. We assess nail thickness, condition, and complexity. We’ll explain which tier is appropriate and why. You’ll always know your pricing before we begin.
-
Yes. As your nail health improves or changes, your tier may adjust. We’ll always communicate any changes and the reasons.
-
We’ll discuss your specific situation and recommend the tier that best meets your needs. We always err on the side of providing appropriate care.
-
Mobile fees cover vehicle costs, travel time, fuel, and the specialized equipment we transport. This ensures we can provide the same clinical-grade care in your home.
-
We measure the direct distance from our Hurst, TX location or our hub in Mansfield, TX whichever is closest to your zip code.
-
Yes! For senior facilities or 3+ clients at the same location, we waive the travel fee. Contact us about facility partnerships.
-
We accept cash, all major credit cards, debit cards, digital payments through Square (Apple Pay, Google Pay, HSA, & FSA). Zelle & Cash App may be accepted on a case by case basis. Payment is due at time of service.tem description
-
No, we are not able to bill the insurance directly.
-
Yes! You’ll receive an itemized receipt via email or text (whichever you prefer) immediately after your appointment.
-
We require a minimum of a 24-hour notice for cancellations. Late cancellations may incur a fee.
-
We provide medical-grade care with autoclave sterilization, clinical assessment, and specialized training for high-risk clients. Regular salons focus on cosmetic services and cannot safely serve many of our clients.
-
For routine nail care, yes. Podiatry visits typically cost $150-$300+. We provide specialized nail care for $65-$140, reserving podiatry for true medical needs.
-
No! You can book directly with us. However, if we identify concerns requiring medical attention, we’ll coordinate with your healthcare provider.
-
Most appointments are 45-60 minutes, allowing time for thorough assessment, treatment, and education.
-
All tiers include clinical assessment, autoclave-sterilized tools, treatment, moisturizing, home care education, and referral coordination if needed.
-
Yes! We recommend appointments every 6-8 weeks for optimal foot health. You can schedule directly with me either by phone, text, or email or before I leave from your last appointment.

